Charles "Chuck" Norris
Training Specialist

HCi Group - EPIC Credentialed Trainer - CPOE

March 2018 - Present

I trained Trained 100 Medical Providers on Epic Software for Inpatients and Surgery.  Allowed Providers to meet “Go Live” deadlines and continue providing care using Electronic Health Records.  I Instructed 250 Medical Providers on methods of personalization to maximize EPIC CPOE benefits.

​

HCi Group - Training Coordinator

Sept 2017-March 2018

 I acted as the LMS administrator by creating accounts for assigned hospital personnel and assigning curriculum based on the employee’s role in the hospital system.   I ensured Hospital staff had appropriate curriculum assigned by interacting with the Epic Software Principal Trainers to select correct curriculum based on job duties.  I Ensured approximately 2500 hospital medical staff completed training in order to meet the deadline for Epic software implementation for their assigned “Go-Live” period.  I received and answered email and phone calls for Learning Management System technical assistance allowing Hospital staff, providers, and management to schedule and attend Epic EHR Software Training

​

SERCO Inc - Transition Counselor

February 2015-Present

 

I teach transitioning military members the skills needed to reintegrate themselves into civilian life.  I instruct Transition Overview and MOS Crosswalk, both of which are designed to teach transitioning members the basics of what they will need to know to succesfully transition.  I teach them to plan and consider things they will need to plan for BEFORE they transition so they do not encounter unsolvable problems post transition. 

I perform one-on-one counseling to assist members with post transition education neeeds or wants and career choices.  I use active listening skills and probing questions to help transitioning members from a variety of backgrounds, career needs and career skills to make choices based on research and career skills investigation.

I track program requirements completion to ensure clients meet program requirements on time to increase their chances of making a succesfull transition.

 

JBS SA-SAP Coordinator

​February 2014-September 2014

 

I planned, scheduled, and coordinated approximately 1000 maintenance actions per week.  I developed a daily and weekly work schedule in order to assist front line supervisors and the plant engineer in tracking and prioritizing the maintenance on plant equipment.  I updated the CMMS (Computerized Maintenance Management Software) to ensure the data files were updated and complete to stay in line with established regulations by the company.  I identified, analyzed, and reviewed equipment maintenance problems with maintenance engineering staff and coordinated future maintenance plans to ensure plant operations were not affected. I trained operations and facilities personnel in maintenance management practices.  I provided overall maintenance planning and scheduling support to the maintenance department for the facility, equipment and grounds. This included planning and scheduling for in-house and contract work and projects with maintenance management staff.

 

Exelis Inc-Training Specialist

​December 2011-February 2014

 

I acted as the liason between engineers and engineering staff across eight branches of the NSWC (Naval Surface Warfare Center) and the training development branch to research and expedite logistics certification complaince.  I tracked and coordinated technical training equipment and hand tool procurement for newly developed Navy courses for two ship platforms totaling $5,000,000.  I performed Initial job, duty, and task analysis and conducted quality control review and assessment for 8 courses that were under development for the LSD and DDG ship platforms.

I engaged subject matter experts across eight branches of the NSWC to understand target audience, course content, and subject matter to construct curricula that would meet the required learning and performance outcomes using AIM I and AIM II (Authoring Instructional Materials), a SCORM compliant, Navy proprietary, training development software.